Why Should You Use Text Messaging for Employee Communications

Unread emails are common when it comes to a bustling workplace. As employees get loads of emails in their inbox, they tend to overlook emails related to the company or miss open ones they don’t feel are too important during their busy schedules. However, you can ensure that employers receive and read all critical correspondence using text messaging for employee communication.

With the smartphone becoming a ubiquitous part of life, text messages are the best way to reach out to employees. Learn how organizations can leverage text messaging power to enhance employee communication and engage with employees more efficiently.

Why Use Text Messaging for Internal Communications

As employers struggle to improve internal communication channels, there is a need for a cost-effective solution with faster implementation and ease of use. While there are several tools and application that are developed to improve internal communication, they may not be as effective for the following reasons:

  • Employee’s resistance to adopting and learning new tools
  • Training to use the apps
  • Reluctance to download apps
  • Cumbersome to manage too many apps or programs
  • Technology fatigue

However, text messages need no special training or downloading to use it as a form of communication. It’s a plain, simple, and effective solution. According to statistics, users are more likely to open their messages than emails. This means your employees will not miss seeing it, and it offers a hassle-free process for both the employers and employees alike. 

Here are some reasons why you should use text messaging for employee communication:

  • Affordable – Texting is affordable, and costs depend on the usage level and the number of messages sent. At just a few pennies per text, it’s cost-effective.
  •  Reach Employees Quickly – Virtually every phone can receive texts. There is no need for the internet or wi-fi to receive the message, making it great for employees to view them on the go. Besides, in the event of emergencies, you can rely on fast communication.
  •  No Learning – Texting is something that everyone is familiar with and needs no additional learning. There will be no reluctance or resistance to use it as it’s an inherent part of life.
  •  Less Cluttered Inboxes – Text message inboxes are typically a space reserved for quick conversations leaving it unsaturated with the clutter of email inboxes
  •  Maintain Logs – Text message communication logs can be easily stored and maintained to ensure peak accountability.
  •  Greater Engagement – With the increased remote working arrangement, you can keep your employees connected to the organization with texting and keep them informed about the latest updates. You can ensure that your workforce has read any new updates by sending text notifications with links to the news.
  •  Schedule Messages – Don’t let important messages go unnoticed in your employees’ email inboxes. You can schedule messages, group messages to reach out to employees anytime, making your job easier.

Adding text messaging for employee communication to your internal communications portfolio and emails, flyers, memos, etc. will drive greater employee engagement. Text messaging will help you supplement your global message and ensure that your announcement reaches all and is mostly viewed by all without any hassles. 

With the popularity and simplicity of this method, it’s time for you to start leveraging the power of texting as a win-win proposition for employers and employees.


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