When you purchase from sites that belong to different countries, it can get confusing for you. It is also scary when you do not where to start from and how to initiate the process. Not everyone is used to buying online, and when it comes to different websites, features might look different. The most important thing for a small business purchase channel from China is to ensure safety buying. To make it easy for you, given below is a list of things you can keep in mind before buying from China websites. These tips and tricks will make online shopping easy for you.
Check ratings/stars
There are times when you might want to know the quality of the product and if they are delivered the same way or not. At such times you can take help of the reviews and star ratings that are given to the product. A lot of buyers even upload pictures of the delivered products; this can give you a fair idea of how the product will look like. A lot of sites even allow you to check of these reviews are verified or not. This can be a good way to figure out if the review is fake or not.
Check if it is a manufacturer or agent
A lot of people prefer buying from actual companies instead of agents. But, it can be hard to figure out and differentiate one from another. To know the source of the company you will have to do a little extra research. Just copy the name of the company and paste it on Google; you will get enough information on them. Always check if the company has a registered email address or website, this adds to safety purchase. You can also check other reviews on their products.
Customer support
Another important thing is to check if they are available through chats or calls. A website that has customer support can make your shopping easy. Especially when you have doubts about shipping charges or tracking order, you can contact customer service and get help. Does the site support more languages? If you are from a different country, then this is one thing you should check.
Return/exchange policies
A lot of different sites have different policies when it comes to returns and exchanges. You should make sure to read these policies carefully before buying a product. A lot of people ignore this point and waste their time later. If you find that a site has easy options for return and exchange of a product, then you can consider shopping from that site.
Payment methods
Usually, websites that deal with importing good to other countries do not have the option of COD (Cash on Delivery). But, they have other options like net payment, bank payment or another medium of online payments. You can pay according to your preference.
These were a few things you need to consider before buying from online sites in China.