5 Reasons Why Startups Should Hire an UX Agency instead of a Large Design Company

Are you building a new website or mobile app for your brand? Maybe you want to redesign an already existing site or create a new version of your product? The natural hard choice is to decide whether to go for a big multinational company or go for one of those boutique UX agencies.

If you don’t know what a boutique UK design agency is, it’s a business that works with specific, high-profile customers. If you work with a boutique UX design company, you will discover they only work with small groups of professionals paying close attention to technical details for their clients. They customize what their clients are looking for by offering only high-quality designs.

So, what are the reasons for you to hire a UX design company ? Buckle up, and let’s move.

Reason #1. The Costs

One of the most important considerations when deciding which design firm to go with is your budget. So let’s discuss this first.

Miniature  UX agencies operate out of smaller offices and with small teams, which means lower overhead costs.

Larger companies deal with much higher overhead along with enormous agency fees. In general, they have a large support staff, many employees, many offices, and high utility costs. All their money is being spent somewhere but not in campaigns.

Reason #2. Turnaround Time

When a brand decides to hire a design firm, they might have a campaign in mind which they would like to get to the market. It is essential that your marketing campaigns move faster, which means movements can begin quickly, and you can see results faster.

When your project is handed over to a product design firm, it is handled by fewer people. This means the process becomes quicker, and approvals come in faster. Also, when fewer people work on any campaign, it’s easier to contact the team and get issues fixed, and you generally have direct access to the owner.

Larger design companies often have larger teams, which results in more processes, more approvals, complicated workflows, etc. It is difficult to reach the appropriate point of contact in times of urgency to get something fixed. It may seem that more prominent agencies have more resources to fulfill your marketing campaign needs. However, at times they are highly inflexible and inefficient. They also deal with multiple clients at a time, which ultimately leads to delays.

Reason #3. Focused Approach

When hiring a UX design company, you would want them to give you specialized services which suit your business and are not a one for all solution.

At design studios, the team that pitches your idea will be the team that will work on your project. When you hire a user experience agency in , you get a solution that is best suited to your needs, your market, and your audience. companies have employees that are subject matter experts in UX design, web design, copywriting, UX writing, SEO, PPC, etc.

Large companies work with multiple clients, and, as a result, they have less experience working with targeted markets. No doubt that big firms have a lot of experience, but at the same time, they lack expertise.

Reason #4. Creativity

Often, it is not the firm’s size that matters, but the team members’ ability, how flexible they are, and how willing they are to work on new ideas and take challenges.

 Design studios offer creative flexibility to their clients. This creativity goes a long way when it comes to catching the eye of your consumers and helping them build a connection with your brand. Providing this is crucial for a flourishing boutique web design firm. Hence, these firms become more collaborative, try to bring a new perspective to the table, and are typically more innovative in their approach.

Big UX companies tend to use similar but not identical methods to work on projects. While clients may often want to apply the more prominent firms’ methodology, the larger firms are not very willing to try new techniques or plans. They are set in their ways and methods, which means that there will only be so many ways to solve a problem when it arises.

Reason #5. Personalized relationships

Anybody would prefer contacting the team members or company owner over getting somebody indirectly through a secretary or other team members.

When you work with a design consultancy, you get personal experience. You are directly in touch with the creative team, and there is an ease of communication without any barriers. Your suggestions and changes are welcome and worked on by specialists who are a part of the team throughout the project.

Large design companies have different people involved in the various stages of the project, which might bring a lag, a difference of opinion, and ideas. They also have big client names, but the more the clients, the more there is on their staff’s plates, which decreases the amount of focus required for each client and leads to neglect.

The Bottom Line

Now that we have gone through some major criteria that are most important to clients while selecting the right web design agency for them, it becomes obvious that hiring a UX design consultancy is the perfect choice for pretty much any business, but particularly so, if you are a small business owner.

A  design firm is more adventurous by experimenting with designs and is much more adaptable. They are more economical and usually work quickly at what they do best, working within their niche.

Working with  product design companies allows you to grow together. It would help if you looked beyond the idea that with a larger company comes prestige when in reality, these boutique agencies are available to everyone. Think about their flexibility and savings in costs. Consider the creativity, expertise, and excellent relationship you can build when working together.

If you want a cutting-edge website or the highest-level mobile app, a product design company is what you need. They will give you a design plan that will separate you from your competition.


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