FirstClass White Papers
FirstClass continually adds new white papers on timely and relevant topics so check this page often for new and updated content.
Sync and Surf: FirstClass Support for Mobile Users
Summary: A key differentiator of FirstClass over the years has been the choice that it provides to end users regarding the type of computer that is used. A user can log on to FirstClass at home in the morning from a Macintosh computer, stop at an internet café on the way to work for a latte and access FirstClass via a web browser, then go to work and use a Windows or Linux machine for FirstClass. The same FirstClass features are available on all platforms.
FirstClass Software Accessibility
Summary: Software accessibility means that the software’s interfaces may be used by the widest possible audience of people, inclusive of those with visual, hearing, speech, mobility and cognitive impairments. This is maximized when the software application works in concert with both the accessibility features inherent in the operating system and hardware platform, and additional third party assistive technology.
This white paper discusses some of the challenges and solutions involved with making communication and collaboration software accessible. It also describes the FirstClass approach to accessibility.